California Closets Ask the Experts 2016
Ask the Expert: California Closets
Topic: Closet Organization
Q: You’re moving to Southdale Center Fall 2016, what types of displays can we expect to see in the new Studio?
A: Yes, we’re SUPER excited about the move! This will be our largest Design Studio we’ve had! We’ll of course have master walk-in closets and reach-in closets, along with a wallbed, media center, pantry, garage, wardrobe, laundry room and even a bedroom! We can’t wait to be open, it’s truly going to be a one-of-a-kind space.
Q: You recently attended the California Closets National Convention in San Francisco and were awarded the “Customer Service Award.” What do you attribute this to?
A: We did win, it was great to be recognized! After every install, a third party company reaches out to our clients to ask for feedback about their experience. We truly value our clients and their feedback makes us better. I attribute the positive rating to our employee’s. They take so much pride in what we do and all of us want to create a seamless, and exceptional experience when working with us. The “California Closets Experience” is what has built our reputation and we want to uphold that when serving each client.
A Design Consultant meets with you in your home, discusses the space with you. They want to understand what isn’t working so they can take that into account when creating a design.
Q: Where can potential clients read your reviews?
A: Houzz.com is a great place to read our client reviews. You can search us by “California Closets Twin Cities.”
Q: If someone were interested in purchasing an organizational system, what would be the steps?
A: The first step would be to have a Design Consultant out to your home. Our consultations are complimentary and best serve the client to see a custom design and pricing. You can request a consultation online or by calling us. We have days, evening and weekend availability to fit different schedules. A Design Consultant meets with you in your home, discusses the space with you. They want to understand what isn’t working so they can take that into account when creating a design.
After discussing your preferences and must-haves, they will take measurements of the space, take an inventory of the items going into the space and create a 3D custom design on their laptop to present to you.
Upon deciding to work with us, we can schedule an install date, and then manufacture the products in our Bloomington facility. The installation typically takes 1-2 days, and is left clean and ready for you to get organized! We truly work towards making the process easy, convenient, and fun!