Three days before the restaurant opening date, during training:
Neighborhood Lady: Well, I'd like a table for four tomorrow night.
Restaurant Manager: I'm so sorry, we're not actually open yet. We're still holding training for our staff.
NL: What do you mean? That's ridiculous.
RM: Well, we use these last few days as training so that when you come in as a paying guest, the staff has had a little bit of practice and can hopefully deliver better service to you.
NL: Well, I think that's rude. The whole neighborhood thinks it's rude that you're not open yet.
RM: I really don't know what to say to that. Can I offer you a $10 gift card to come in and use when we do open next week?
NL: No. I don't even know if I'll ever come back.
Host: I'm sorry, we're not taking parties more than ten for the first week while we get our legs under us.
Phone Lady: Well, what if I book it for ten and two more people just happen to show up? Are you actually going to turn them away?
H: No, of course not. We're just trying to ensure that the kitchen doesn't get overwhelmed during the first week so that the food comes out in a timely manner. We just don't want you to be disappointed.
PL: Well that's your problem, not mine.
Guy pulls up in a cheesy, flashy car:
Cheesy Guy: Yeah, I'm going to need you to "Rock Star" this car. (Rock Star means the valet should leave the car out front in the pull-up space).
Valet Guy: I'm sorry sir, we don't actually have any room to do that today; we've been so busy that we need the space.
CG: Uh, I don't think you understand, I'm an owner.
VG: Oh. I'm sorry, I was just told by the management not to Rock Star anyone. Is it OK that I just check with one of them?
CG: Do you want to get fired?
Restaurant Manager: Hi, can I help you?
CG: Yeah, I'm a friend of XXX and an investor in his company. He said that I should be given anything I want.
RM: I appreciate your friendship with the owners, but unfortunately that doesn't actually make you an owner. We really need the space tonight, and even the owners' cars are parked out back. Why don't you come in and let me buy you a drink while the valet parks your car?
CG: Fine. But that kid was really rude.
Hey, I've got an idea! Wouldn't it be fun to open a restaurant?